What makes people trust me?

By Rick James

People follow leaders they trust. I believe that trust is the most valuable, but fragile, asset of any leader. But what does it actually mean and how do we build trust? Most researchers on trust emphasise that we trust people who we think are:

  • Competent – they are good at what they do
  • On our side – they support us and want the best for us. They are not ego-driven. It is not all about them.
  • Full of integrity – their actions match their words. They are honest and admit when things go wrong.

It is fairly simple to know what makes people trust us. It is fairly difficult to put into practice!

This week with the teams I work in, what can I do to:

  • Improve my competence, knowledge and skills?
  • Show people that I am on their side?
  • Demonstrate my integrity and honesty?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: